Hello again, I know it has been awhile. So right now I am sitting in my job parking lot and I am thinking about how much this job sucks because of leadership. They want all of us to project positivity so that the executive form of leadership think that everything is OK, but it’s not. I think that businesses should try to be as transparent as possible and that they should except that there’s not always going to be positivity in the work environment on a regular basis. However, there should not be a lot of negativity in the environment, but there should be open dialogue between the slaves and leadership because they act like they understand our jobs, but they don’t. They act like they know what it’s like to take calls phone every single day. There are some that may have experience taking phone calls,but that was so far long ago that they don’t understand and more. When we have to have our time manage constantly like we’re fucking children. They do not have to deal with their time being managed for every minute of the day. They say that it is all for the customer, but they don’t care about the employee. Leaders their downtime get to chat all they want not do a thing in which it seems like to me that they have a lot of downtime. So why are they not taking calls when we have a ton of calls in queue? Oh wait because they have earned the privledge to be a leader. They told us in training that the entire reason why they don’t get special cards like we do is because they are meant to manage people and to develop the people and that’s it a.k.a. micromanage and and make sure that they are not fucking up so bad that the customers are unhappy or whatever maybe. That is their entire job, leadership is a joke at my company and probably at other companies as well. “They are glorified babysitter‘s,” that is what one leader told me told me that he was pretty much a glorified babysitter because all he does is micromanage them.
Corporations have lost touch with society because they think that everybody is just a tool. Companies only care about the stupid leaders who have stupid downtime to go to chit chatting it up with other leaders rather then doing their job. But every single hour, minute, and second that we are on the clock we need to be taking calls. The point is is that corporations do not care about the workers and they don’t value us as human beings. Our CEO doesn’t give a shit about us and that is part of the reason he lost many of his customers why our company has lost so many customers.
